Governance be Accountable Transparent

What NOTACCOUNTABLE INSTITUTION of Smart Governance \”NISG\” can do in eGovernance of INDIA ?

Archive for the ‘NISG’ Category

Mr. R. Chandrashekar’s Pre-planned idea of starting NISG along with Mr. J. Sathyanarayana

Posted by nisg on July 15, 2006

Mr. R. Chandrashekar is mostly responsible to push the idea of formation of NISG, EVEN THOUGH there was NIC and NICSI doing the same for eGovernance in INDIA. NIC is there since 1976. NIC came under PLANNING COMMISSION at that time.

Mr. R. Chandarshekar changed all this to benefit himself and Mr. J. Sathyanarayana by forming NISG and having NISG offices in Andhra Pradesh. This happened because both come form Andhra Pradesh. These two had allready sowen seeds for making favours to their friends and companies with understandings.

Mr. R. Chandrashekar needs to respond for emails and answerable to all these email letters. He can’t escape. RTI will make him to do it.

We all know that Mr. R. Chandrshekar came from AP to DIT/MIT. This is when the idea of formimg NISG was started by Mr. R. Chandrashekar. He had a motive behind forming the NISG.

Mr. J. Sathyanarayana is also from AP. He was made the CEO of NISG. These are all understanding between these TWO IAS Officers to DERAIL the eGovernance in INDIA. Also these TWO probably had ideas helping few companies with a motive behind it.

These can be seen and read through the DATAQUEST article called E-Governance MUDDLE. This article has exposed the CLOSE RELATINSHIP of NISG with PWC, RAM INFOTECH, CMS and otehr companies.

Mr. J. Sathyanarayana be fore becoming CEO of NISG has cretaed problems of eProcurement SCAM in AP. We all know about this now. He has convinced the WORLDBANK also on C 1 INDIA eProcurement SCAM.

NISG can’t HIDE under Mr. R. Chandrashekar of DIT/MIT to PROTECT from wrong doings. This is happenning.


How long Mr. R. Chandrashekar is going to keep on doing this ?

Formation of NISG is itself QUESTIONABLE now ? How did Mr. R. Chandrashekar made UNDP to INVEST FUNDS into NISG without CABINET APPROVAL ?

UNDP has been led by Governament of INDIA.

NISG need to post all the SOURCES of FUNDS and USES of FUNDS on it’s WEBSITE that it has received from UNDP, MICROSOFT and all other MNC’s and WORLD BANK and other institutions.

NISG’S MOCKERY of eGovernance in INDIA :: Time to wind up NISG save eGovernance in INDIA from NONACCOUNTABILITY

http://egovindia.wordpress.com/2006/07/13/nisgs-mockery-of-egovernance-in-india-time-to-wind-up-nisg-save-egovernance-in-india-from-nonaccountability/

Posted in NISG | 3 Comments »

eGovernment in India : To improve the eGovernment demand side (the quality and reach of government services). The WEEK magazine chose the champion of this experiment Mr.Umashankar as the ‘man of the next millennium from among bureaucrats in India’ in its millennium edition during January 2000. Why NISG did not even look into this project to REPLICATE or make changes on this in different States / Just like NISG did for eSeva of AP ? You know why ? PRIOR UNDERSTANDINGS of CEO NISG with CMS, RAM INFOTECH.

Posted by nisg on July 6, 2006

eGovernment in India

Objective: To improve the eGovernment demand side (the quality and reach of government services)

Key Factor eServices for Citizens Case relevance Case is highly relevant for Key Factor

Key Factor eServices: transaction based, non financial Case relevance Case is very highly relevant for Key Factor

Key Factor eServices: transaction based, non financial Case relevance Case is not relevant for Key Factor

Key Factor eServices: user trust and security, including identity management Case relevance Case is not relevant for Key Factor

Key Factor eServices: user design and fulfilment Case relevance Case is not relevant for Key Factor

Key Factor eServices: user skills Case relevance Case is not relevant for Key Factor

Key Factor eServices: user take-up Case relevance Case is not relevant for Key Factor

Key Factor eServices generating income for government Case relevance Case has medium relevance for Key Factor

Key Factor eServices providing social and financial benefits for users Case relevance Case is very highly relevant for Key Factor

Key Factor eServices for permits and licenses Case relevance Case is very highly relevant for Key Factor

Key Factor eServices: information based Case relevance Case is highly relevant for Key Factor

Key Factor eServices: communication based Case relevance Case is highly relevant for Key Factor

Objective: To improve the eGovernment supply side (the productivity and efficiency of government)

Key Factor eGovernment policy, strategies and management Case relevance Case is not relevant for Key Factor

Key Factor Public agency human resources Case relevance Case is not relevant for Key Factor

Key Factor Public agency own data security and identity management Case relevance Case is not relevant for Key Factor

Key Factor Public agency technology infrastructure, tools and applications Case relevance Case is not relevant for Key Factor

Key Factor Government process and organisational re-engineering within agencies Case relevance Case is not relevant for Key Factor

Key Factor Government process and organisational re-engineering between agencies Case relevance Case is not relevant for Key Factor

Key Factor Interoperability between agencies Case relevance Case is not relevant for Key Factor

Key Factor Partnership / cooperation with the civic sector Case relevance Case is not relevant for Key Factor

Key Factor Public agency finance, costs and revenue Case relevance Case is not relevant for Key Factor

Key Factor Public agency knowledge management Case relevance Case is not relevant for Key Factor

Key Factor Public agency culture and ethics Case relevance Case is not relevant for Key Factor

Objective: To improve the good governance of society through participation and democracy

Key Factor Development of policy and strategy within society Case relevance Case is not relevant for Key Factor

Key Factor Consultation and participation within society Case relevance Case is not relevant for Key Factor

Key Factor Decision-making within society Case relevance Case is not relevant for Key Factor

Objective: To improve government support for societal development (the wider role of government)

Key Factor Government support for infrastructure Case relevance Case is not relevant for Key Factor

Key Factor Government support for economic development Case relevance Case is not relevant for Key Factor

Key Factor Government support for social cohesion, culture and quality of life Case relevance Case is not relevant for Key Factor

Key Factor Government support for environmental sustainability Case relevance Case is not relevant for Key Factor

Case Characteristics

Keywords Government, eGovernment, eAdministration, eGovernment business services, eGovernment citizens services, eGovernment culture, eGovernment benefits for users, eGovernment finance, eGovernment generating income for government, eGovernment permits and licenses, eGovernment registration services, eGovernment technology, eGovernance, Data security, Authentification, Security, Design for All, Usability, Learning, Upgrading skills, eGovernment policy, eGovernment process re-engineering, Public-Civil Partnerships, Knowledge Management, Public service ethic, eGovernment human resources, Economic development, Quality of life, Social cohesion, Environmental sustainability
Timing: Start (2 / 1999) Termination (6 / 2001)
Country groups Asian countries, countries (GLOBAL)
Geographic location INDIA
Geographic size:
  • Large Town – 100,000 to 500,000 inhabitants
  • Medium city – 1 million to 5 million inhabitants
  • Contributors
    • Mixed public/private/not-for-profit

    Specific social/citizens groups

    Beneficiaries
    • Students/youth
    • Local community
    • Families
    • Households
    • Elderly
    • Disabled
    • Unemployed
    • Ethnic / non-national
    • Women
    • Men

    Skills of individual

    Contributors
    • Change management skills
    Beneficiaries
    • Domain skills
    • ICT skills (specialised/advanced)
    • Change management skills

    ICTs

    Generic type of service

    Contributors
    • Interactive data service
    Beneficiaries
    • Multipoint conversational service

    Generic type of infrastructure platform

    Wireless Network 802.11b

    Contributors
    • Specialised

    Generic type of user terminal

    2/3rd windows based fat clients/servers (over 211) 1/3rd thin clients (100)

    Contributors
    • PCs connected on a local network
    • Specialized workstation (different to a standard PC)
    Beneficiaries
    • PCs connected on a local network

    Type/Field of application

    The e-governance application software packages were aimed at making the living of the common man easy and corruption free. The effort targeted rural population, women, physically challenged people, widows, below poverty line families, poor students in schools and colleges, Transport licence seekers, infrastructure creation in the rural and urban areas etc.

    Contributors
    • Government to Government G2G
    • Government to Citizens G2C
    • Government to Civic Sector
    Beneficiaries
    • Government to Government G2G
    • Government to Citizens G2C

    Investments and Costs

    Investment whole case Time period covered (in months) Investment amount
    (in thousand Euro)
    Regional  27  443400 
    Cost Expenditure for case Actual components,
    plus comments and
    timing (in months) if known
    Cost amount
    (in thousand Euro)
    Expenses for end user hardware Examples: PCs, laptops, mobiles, PDAs, local printers, etc. One laptop and over 280 clients  301512 
    Expenses for end user software Examples: off-the-shelf applications/tools, client software, etc. Windows operating system for the servers and clients.  17736 
    Expenses for system hardware Examples: servers, routers, switches, networks, centralised storage media, centralised printers, etc. 33 servers, over 20 switches, wireless LAN towers in 14 places, over 30 laser printers, over 30 DMPs etc.  70944 
    Expenses for developments and changes Examples: applications development, software programming, software modification, content developments such as populating a database, integrating new software with existing tools or designing new Internet/web-based facilities, etc. In house application software development done in 4 software development centres at the Collectorate employing over 30 software professionals.
    Rs.30 lakhs
     
    53208 
    Expenses for actions of implementation Examples: planning, surveying user requirements, pilot testing, evaluation, etc. development centres at the Collectorate employing over 30 software professionals.  17736 
    Expenses for training and technical support Examples: courses funded by organisation, hiring trainers, etc.   45472 
    Expenses for other activities/purchases Wireless radios  35472 

    Users who read this case also read these cases

    KPMG K World Knowledge Management (US, Netherlands, Germany) Large scale project by International company to develop and implement an on-line knowledge management system using both Intranets and the Internet. Heavy initial investment has paid off.

    Siemens Corporate Knowledge Management Office (Global) By building on existing, informal, networks this global company was able to create an effective Knowledge management system that staff want to use.

    Posted in NISG | 1 Comment »

    Why NISG did not look into this project in Tamilnadu: Tiruvarur had been rated as ’20 years ahead of rest of India’ by a leading news paper ‘Times of India’

    Posted by nisg on July 6, 2006

    Process Automation based e-governance implementation in core government functioning in Tiruvarur district of TamilNadu. (India)

    Tiruvarur district of TamilNadu was declared the Pilot-e-district by the Government of TamilNadu on the 13th June 1999. The largely agrarian district which is located at 350 KMs from Chennai had accomplished near total automation of the field level government functioning in Taluk offices, District Rural Development Agency (DRDA), Collectorate, Block offices, Town Panchayat Office (local body) and Regional Transport Office. Land record administration, rural development scheme administration, student scholarship administration, public grievances handling, HR administration, Social welfare scheme administration such as National Old Age Pension Scheme, Distress Relief Scheme, Accident Relief Scheme, marriage assistance scheme, Agriculture labourers’ Insurance scheme, etc were migrated to manual register free status, thus removing hurdles in getting citizen service delivery. Under the title ‘Power of e-governance’ the district conducted 8 outdoor camps in different places where the Taluk office functioning was held in Marriage halls proving a point that the district could run government offices literally anywhere, without moving any manual registers. Times of India, a leading newspaper in India had rated Tiruvarur as ’20 years ahead of rest of India’.

    Key Factor: ‘Decision-making within society’

     

    Background

    As a person belonging to a poor middle class family, the champion of this e-governance initiative (Mr.C.Umashankar IAS.,) had a perfect understanding of the role of the Government vis a vis the common man. In the absence of technology tools, the Government machinery had virtually become the master and the real masters, that is the citizen had become a servant. Lack of transparency, red tape and corruption were the net results. The citizens in India, especially the common man, women, people belonging to Scheduled Caste and Scheduled Tribes get a raw deal from these government servants. In this context, the champion of Tiruvarur e-governance initiative decided to try true e-governance tools to make the lives of the common man better. He also wanted to give a fair chance to the honest among the government servants to excel in their job. From his experience in the past, he knew the ways of the Government servants and hence he targeted the areas where the citizens got the raw deal from the bureaucracy.
    Indian administrative set up revolves around the institution of District Collector. Every State in India is divided into small administrative units for convenience of administration. These small units of administrative set up are called districts. Each such district is headed by a District Collector cum District Magistrate. A District Collector is the head of the District administration. All the other departments operating within the district come under the overall supervision and guidance of the District Collector. The District Collector is the head of the law and order administration in the district. The police machinery works under the overall superintendence of the District Collector. Apart from law and order administration, the District Collector is also in charge of land record administration, welfare administration, rural development administration, etc.
    Each district has two major set up, viz., Revenue department and Rural Development department. These two wings are like two arms of the District administration and they work directly under the control of the District Collector. The Revenue department is in charge of land record administration, law and order administration, issue of various certificates such as birth and death certificate, community/income/solvency/nativity certificates, administration of social welfare schemes such as national old age pension scheme, Distress Relief Scheme, Accident Relief Scheme etc. 7 Taluk offices, 2 Revenue Divisional Offices and the Collectorate (Revenue wing) come under the Revenue department administration.
    The Rural Development department is in charge of rural development administration. This includes rural infrastructure creation such as construction of rural roads, school buildings, noon meal centres, community centres, etc. This department implements majority of the Central Government sponsored and State sponsored rural development schemes. These schemes cover community oriented schemes such as food for work programme, rural infrastructure creation programmes, non conventional energy promotion scheme, women and child development scheme, SC/ST welfare scheme and so on. They also implement individual family oriented schemes, largely meant for families belonging to Below poverty line (BPL). These schemes include loan cum subsidy scheme for self employment, rural housing scheme whereby the SC/ST people are given free financial assistance for construction of houses in rural areas, rural employment guarantee scheme, Self Help Group (women) assistance scheme etc. Tiruvarur has 10 Block offices, one District Panchayat Office and the District Rural Development Agency coming under the Rural development wing.
    Majority of the poor citizens who look upon the Government for their well being approach these two wings of the Government for getting their needs satisfied. There is inefficiency and corruption in these offices due to the large clientele and the large scale of funds being channalised through these offices.
    In the above context, the champion decided to being in a fresh air in the public services offered by these two vital wings of district administration. He succeeded in automating majority of their operations with total user involvement and a very high rate of success.
    Tiruvarur had been rated as ’20 years ahead of rest of India’ by a leading news paper ‘Times of India’
    The WEEK magazine chose the champion of this experiment Mr.Umashankar as the ‘man of the next millennium from among bureaucrats in India’ in its millennium edition during January 2000. 

    Objectives

    To provide easy access to government services to common man, especially the people belonging to Scheduled Castes, Scheduled Tribes and women.
    To enhance the bargaining power of the common man in his dealings with the bureaucracy.
    To reduce the workload of the government servants thus enabling them to do contribute more with less effort.
    To set a trend for true e-governance to the rest of India.
    To make it easy for the District Collector to administer the district efficiently in such a manner that the citizen gets a much better deal than earlier.
    To achieve a life’s mission in serving the common man of India.
    To learn more about public services using e-governance. 

    Resources

    A sum of Rs.25 million was used for the implementation of the e-district concept. These resources were mobilized locally. The Members of State legislature (MLAs) and Members of Parliament (MPs) contributed nearly half the sum mentioned above from their Local Area Development funds.
    The district floated a non profit organization titled ‘District Welfare Committee’ to mobilize resources for e-governance. This organisation is headed by the District Collector himself and participated by all the MPs and MLAs. 

    Activities

    The implementation had the following areas:
    1. Application Software development for various e-governance functioning.
    2. Creating infrastructure in the Collectorate for positioning the software development centres.
    3. Selecting the right technical people for application software development.
    4. Data capture to convert the existing paper data into electronic data.
    5. Training and motivation of the Government servants.
    6. Educating the citizens about the e-services.
    7. Purchase of computer hardware
    8. Making the 20 government offices fit for e-governance based administration. Creation of additional infrastructure to enable them fit to keep servers, clients, UPS etc.
    9. Finding resources for the application software, hardware and networking products.
    10. Interaction with the Government for policy support.
    11. Implementation of the e-governance applications.
    12. Ensuring the citizen benefit focus of the e-governance activities.

    The implementation strategy had been based on the common man requirements. The district chose the areas where the services to the citizens were too poor in the first phase. This was followed by other phases gradually. The first two application software packages introduced within 90 days of commencing the e-district project were the grievances handling software and National Old Age pension software. These packages were commissioned in the Collectorate and all 7 Taluk offices on the 16th May 1999. The Collectorate was deluged with petitioners and petitions and it became physically impossible to manage the service at all. The grievances handling software had to be developed in a hurry. The package was stabilised by the end of the 3 month period but the actual implementation started side by side as the district had no other way except to proceed in these lines due to the heavy rush of petitioners.
    The OAP section in the Taluk offices was the neglected area in Taluk administration. This wing is manned by a Tahsildar level officer. But the staff allocated to these wings were usually compassionate ground appointees or peon promotees. As a result, this section in the Taluk office was considered as punishment posting. But this wing was in charge of serving the citizens in distress such as agriculture labourers who had crossed 65 years of age and have lost the ability to do labour anymore, widows, physically challenged persons, deserted house wives etc. The beneficiaries under the OAP scheme get a life long pension of Rs.200 per month. The problems faced by this segment of citizens were two fold. Firstly, the application processing took as long as one year or more. Corruption and red tape were the order of the day. Secondly, the selected beneficiaries got their monthly pension through money orders very late, usually next month. The OAP wing of the Taluk offices had been saddled with huge arrear work. This area badly needed attention. With the introduction of process based automation software for handling all the OAP schemes on 16th May 1999, the entire district migrated to paperless stage with regard to OAP schemes. The paper based registers were done away with. All the transactions were routed through the online procedure. The money orders were generated by the system instead of manually being written. A fresh breeze of air indeed. The turnaround was rather dramatic. From huge backlog of work, this wing became no backlog wing. The turnaround took place in less than 9 months. Due to the no backlog of work, whenever the visitors from outside wanted to see the OAP software functioning, the district administration had to send out an alert to the Taluks to keep at least some work pending so that the visiting team could see the online functioning. To that extent the offices migrated to an efficient level. This had been documented by leading news magazines and newspapers such as CNN, NDTC, The Week, Statesman and Times of India.
    This was followed by the other difficult areas such as land record administration online, DRDA online and Block offices online.

    Software development centres:
    The district had no financial allocation to pay for the application software development. No IT company was willing to sponsor the application software development. In the circumstances, the district had to mobilize its own resources. When the resources were not certain, the district was not in a position to engage private partners for software development. So, a novel concept of converting a part of the Collectorate building itself as a software development wing was adopted. Four software development centres were set up in the Collectorate building and the 30 and above programmers were accommodated in these centres. These software development centres were provided with quality infrastructure including air conditioning, LAN and continuous power supply facility.
    The District Collector himself headed the technical team involved in the software development. The role of the District Collector was front end and back end design, validation and implementation.
    The District Collector involved himself in the software development work from 6.30 to 8.30 a.m everyday in the Collectorate. The entire software development team used to work from 6.30 in the morning. The young software programmers coped with the rigors of the Tiruvarur expectations.
    Today the IPRs of these valuable packages are owned by the Tiruvarur district administration.
    The net effect of this strategy was that a total number of 20 application software packages were developed, validated and implemented within a short period of 24 months. This was possible as the users themselves were fully involved in the design of the application software and they were eager to own these packages as and when the development was completed.
    An institutional arrangement was made through the District Welfare Committee to continue the support for the application software and database.

    Hardware requirement and the Tender procedure adopted:
    The district had acquired servers, fat client machines, thin client machines, UPS, laser and dot matrix printers, LCD projector and power back up generators.
    Hardware acquisition:
    Servers: 32
    Thin clients: 100
    Fat clients:180
    Laser printers: 18 Nos.
    DMPs: 22 (This includes 7 heavy duty DMPs for Taluk offices to print the Money Orders)
    5 KVA UPS – 4 Nos (for Collectorate)
    3 KVA UPS – 7 Nos (For Taluk offices)
    2 KVA UPS – 12 Nos (For 10 Block offices and two Revenue Divisional Offices)
    15 KVA Generator set – For Collectorate to support the UPS only
    6 KVA UPS – 2 Nos for Two Taluk offices.

    As organized funding was not forthcoming the district had to make its own funding arrangements. Instead of waiting for the funds to materialize, the district went ahead with open tender procedure and finalized the lowest bidder before mobilizing the funds. By the time the tenders neared their logical end, the requisite resources were mobilized from various sources. In this way there was no wastage of time in the acquisition of hardware. When the hardware acquisition process was on, the application software were developed using the minimum infrastructure available. Training and orientation programmes commenced during June 1999 even before the first batch of computers arrived. The entire government staff were to be oriented towards e-governance before the actual implementation process. The motivation level of these government staff was so high that the district administration had no difficulty in orienting them. By the time the first batch of computers (79 numbers) arrived during July 1999, the initial application software for land record administration was ready. The newly acquired computers were directly taken to a marriage hall where they were used as training infrastructure to train the entire Revenue machinery, including over 650 village administrative officers. After a week long training session, these machines were dispatched to their respective Taluk offices.
    The next batch of purchases followed a similar pathway.
    For the Wireless LAN towers and Microwave radios, a sum of Rs.4 million was allocated by the Member of Parliament, Nagapattinam. The district could set the trend for the rest of India in using wi-fi technology for high speed networking during April 2001.

    Wireless infrastructure:
    50 metre towers at Collectorate – one
    45 metre tower at Mannargudi (Police tower) – one
    30 metre towers in Tiruthuraipoondi and Muthupet – Two
    24 metre tower at Valangaiman Taluk – one
    18 metre towers at Kodavasal , Needamangalam and Nannilam Taluks – Three
    6-12 metre towers – 6

    Wireless radios:
    802.11b wireless bridges (CISCO) – three
    802.11b wireless access devices – 5. (six more to be installed)

    Training to staff:
    Staff training was undertaken on a continuous basis. In majority of the training sessions, the senior officials of the district administration, including the District Collector took part. The trainees were given hands on experience during these sessions. The District Collectorate became the centralized training facility. Whenever any new module was about to be introduced, the resource persons from each office was called to Collectorate and training was imparted.
    The software professional in charge of the application software was made the nodal officer for handling the technical requirements of the training.
    Training manuals were prepared before each such training session.
    User feedback was obtained then and there and necessary modifications were carried out thus making the packages acceptable to the users.
    Training was an integral part of the e-district exercise. Weekly training schedules were announced well in advance to enable the officials to attend the same.

    Software administrators:
    To administer the Taluk/Block servers, clerical employees from each of the 20 offices were chosen on voluntary basis to undergo training to act as software administrators. In each office two such staff have been selected for a one week intensive training on server administration. Their main role was to administer the software installed in the server and to serve as server operators. They had not been given system administration password nor database administration password. The main role of the software administrator is to start the server in the morning and close the operations at end of the day. Other users had no right to shut down the system. In addition to this, the software administrators had the powers to assign and revoke rights on each of the application software. This enables them to handle the day to day variations in availability of staff. If the Software administrator goes on leave, then the standby software administrator takes over charge. A software based tool had been provided for such online handing over of charge. This procedure had enabled the staff to take complete ownership of the IT infrastructure and the database. The software programmers were barred from carrying out any transactions at the field offices. The Software programmers were permitted only to upgrade the database or application software. Within a period of 6 months, these software administrators became experts in server administration, application software administration and hardware trouble shooting. In this way, the dependency on the technical officials had been completely done away with.
    To provide continuity to these software administrators, an order was issued barring their transfer to other assignments without the written orders of the District Collector.

    Public awareness campaign:
    Despite the online status of the Block offices and Taluk offices, the patronage of the citizens was concentrated only on the Collectorate services. To educate the citizens that they could avail online services in the Taluk and block offices, a special campaign in the name of ‘Power of e-governance’ was organized in 8 places, starting from 30th September 2000. The modus operandi was to move the Taluk office server from the Taluk office to a public place such as marriage hall on the day prior to the campaign. Through advertisement and publicity the citizens were requested to come to the campaign centre to avail of the online services. The promise was that the services would be provided within a maximum of 2 hours, including enquiry time, if any and no paper based register would be used in the whole exercise.
    This campaign was greeted with huge success. In each such campaign the office concerned could transact work equivalent to nearly 6 months turnover. 

    Output and results

    1. The entire land record transactions have been moved into manual register free online status with effect from February 2000. The agriculturists could get the cultivation and harvest certificates (Adangal extract) within minutes just by parting with Rs.20. Earlier it had a variable pricing mechanism due to corruption. Likewise the citizens could have their land purchases recorded in the Taluk and village land record registers just by paying Rs.20 in person or Rs.60 through VPL. All the final orders were dispatched through VPL when the applicant does not want to pick up the orders in person. Other land record extracts were made available at a cost of Rs.10 in all the Taluk office counters.
    2. At the Collectorate, the entire grievance redressal mechanism was made online with effect from May 16, 1999. Each petitioner was handed over a computer generated acknowledgement and action taken report was sent within two weeks.
    3. The OAP beneficiaries who were hitherto getting the money orders after a delay of one month started getting the MOs on the 2nd or 3rd of every month. This was made possible due to the e-governance based software commissioned in the OAP section with effect from May 16th, 1999.
    4. Pendency of applications in OAP section was minimized to just one or two weeks only from more than one or two years. Thanks to the e-governance software that provided for effective monitoring from Collectorate upto the Taluk level.
    5. Corruption in disposal of Distress Relief Scheme and Accident Relief Scheme where the family members who lost a bread winner had been completely done away with as the entire sanction procedure and fund disbursement procedure went online with sufficient checks and balances.
    6. Earlier the pre and post matric students were getting Scholarship between February and April. After the introduction of e-governance package in Collectorate scholarship section, the task could be accomplished within one week after receipt of fund allocation from Government. That means, the students could get the Scholarship assistance well before August every year. Thanks to the fully automated paperless scholarship admin software.
    7. RTO: Online processing of applications for issue of learners license and permanent driving licence and online registration of new vehicles was introduced to weed away corruption. It was found that the RTO was accepting applications only through touts. They were caught red handed by the District Collector himself. This was immediately followed by the online RTO software. The software had been made to issue the date for test driving on its own thus removing the touts in toto. This service was priced at Rs.5 for each transaction to keep the infrastructure going for long.
    8. Rural Development: The family oriented rural development schemes which concentrated the poor among the villages and the SC/ST people had no transparent elements. This had resulted in delay and corruption. The Indira Awaas Yojana (IAY) which offers free grant for construction of rural house had been fully automated, right from the receipt of application stage. Similarly, the credit cum subsidy scheme aimed at providing self employment opportunity to the rural masses was fully automated at the DRDA and Block level with vertical linkages.
    9. In addition to the above, the entire scheme and financial accounting areas of rural development department were fully automated. The noon meal centres got their monthly ration allocation in time. The staff associated with rural development department got their salary, increment etc on time, thanks to the office manager software. The supervising officials and people’s representatives could monitor the financial and physical progress of each work from various locations, thus providing transparency to the whole system.
    10. At Koradachery Town Panchayat office, the citizens could transact their entire requirement online. This includes property tax assessment, water tax assessment and payment of utility bills.
    11. In 55 fair price shops where the optical mark read based automation was commissioned, the citizens could get their ration without any let up.
    12. The policemen in Tiruvarur district started getting his salary and other emoluments without delay as the customized office manager software enabled their entire HR operations online.
    13. The Revenue officers who used to be missing for nearly two months during the beginning of every calendar year due to preparation of Jamabanthi (annual audit of village accounts) accounts. The Jamabanthi accounts are comprehensive accounts that require a minimum of 40 days to prepare the same. So these officers used to be missing from public action during the Jamabanthi period. Tiruvarur had converted the Jamabanthi to paperless stage whereby the Revenue officials do not write any Jamabanthi account manually. The system generates all the Jamabanthi accounts within 2-3 minutes thus saving hundreds of man months. From February 2000 onwards, the district had undergone 5 such online Jamabanthi exercise. This had enabled the Revenue officials to won the Taluk Automation package as they consider the software more employee friendly as well. The late night/evening works in Taluk offices became thing of the past as the pendency of works came to minimum or just nil. 

    Lessons and conclusions

    1. Politicians and political parties came forward to support the e-governance initiative at every stage. Without their support Tiruvarur initiative could have never become a success.
    2. The general impression that older people among the government employees would have difficulty in learning computers was belied by Tiruvarur experience. It was found that the older people among the Government staff were more enthusiastic in leaning the computer skill. They took over the training task proudly. This had helped the district administration to train the rest of the employees through these senior staff.
    3. Fears of resistance from government employees and employee unions were belied. The Staff unions passed a unanimous resolution supporting Tiruvarur e-governance. The Staff association leaders themselves led the pack.
    4. A highly user friendly yet secure system would be quickly accepted by Government employees without any reservations or resistance. It was found in Tiruvarur that the employees were not willing to accept less efficient workflow in the front end design. They started demanding high quality front end design taking a cue from other packages already installed. Their demand had to be met before the packages were fully commissioned.
    5. The bilingual interface was liked by the users to the extent that without even any exposure to typing skill, these government employees took a print out of the font layout and keyed in their work in vernacular language (Tamil). This was one of the most striking factors found during the implementation.
    6. The ownership feeling of the employees was revealed to the Union Ministers Mr.T.R.Baalu and Mr.Raja when they came to Tiruvarur to formally inaugurate the Jamabanthi and Birth and Death Registration software during June 2000. When Mr.T.R.Baalu raised a hypothetical question about discontinuing the software in future, the employees, notably the Village administrative officers retorted by saying that they would resort to State wide strike to seeking restoration of the software.
    7. Lack of organized financial support does not hinder a true initiative to bring in e-governance. However, organised funding is an absolute necessity to carry on an e-governance initiative in the long run.
    8. A mission mode approach to e-governance with well defined milestones alone can bring about results.
    9. Such a mission mode approach causes prejudice among the seniors.
    10. Technically, without network infrastructure when such an initiative is taken, it takes three to four times effort to ground a project. With a high speed network backbone the output could be much higher. So a high speed network backbone is a must before commencing e-governance initiative.
    11. Without policy framework revenue models cannot be resorted to. Even if resorted to, the same may not last long. So an organized policy support has to be provided by the State.
    12. For professional e-governance, the systems should be developed only on open source. 

    References and links for the case

    1. Tiruvarur had been rated as ’20 years ahead of rest of India’ by a leading news paper ‘Times of India’
    2. The WEEK magazine chose the champion of this experiment Mr.Umashankar as the ‘man of the next millennium from among bureaucrats in India’ in its millennium edition during January 2000.
    3. Book : e-governance – the success story of Tiruvarur – the road covered and the road ahead – authored by C.Umashankar IAS – April 2001.
    4. Article: Nuts and bolts of e-governance by C.Umashankar IAS., (2000)
    5. Power of e-governance videos 1. Mannargudi, 2. Tiruthuraipoondi and 3. Kodavasal.
    6. NDTV coverage & publication in Good morning India dated 8th January 2000
    7. CNN coverage and publication dated 7th January 2001. 

    Posted in NISG | 1 Comment »

    What a JOKE – NISG training officers to IMPLEMENT NONACCOUNTABLE INDIA Smart Governance in INDIA

    Posted by nisg on July 6, 2006

    Now, e-champions

    (The Times of India Via Thomson Dialog NewsEdge)LUCKNOW: The Union government is all set to develop a crack team for implementing its smart government project across the country.

    Accordingly, the National Institute of Smart Government (NISG) and department of personnel and training, government of India are launching a 14-week training programme for the selected officers from all the states.

    These selected officers would be given a five-week training at NISG, Hyderabad, following which they will have to undergo an eight-week practical training at their respective headquarters. The last week of the training has been earmarked for international exposure.

    Internet Telephony Conference and Expo

    The purpose here is to develop a team of e-champions from among the civil servants, who could lead the country into the era of e-governance.

    In this connection, the chief secretary and the principal secretary IT, received a letter from Ajay Sawhney, joint-secretary (training), department of personnel and training, government of India, stating that to develop a nucleus of 4/5 officers in every state for developing skill in the areas of information technology and e-governance, a specific training programme is being organised.

    The letter further states that e-champion programme has been designed to be one of the most important enablers of a successful implementation of the national e-governance plan conceived by the Union government.

    Senior official in the IT department told The Times of India that one of the critical factor responsible for slow growth of e-government project, was lack of champions who have the right skill, knowledge, aptitude and leadership qualities.

    ‘’Keeping this in mind the Union government has decided to organise a specific training programme for developing at least 100 e-government champions in different states and central government departments over the next three years,’’ said the official who added that annually over Rs 3,500 crore is being invested by the Centre on e-government.

    On being contacted on phone the principal secretary IT Zohra Chaterjee, who along with district magistrate Sitapur Amod Kumar were in Cochin to attend a three-day national conference on e-governance, admitted that a letter in this regard was received by the state government.

    While informing that the process of selecting the officers for the said course was on, the principal secretary said, ‘’in this national conference Amod Kumar was awarded National Icon Award for excellence in the field of e-governance and in recognition of software Lokvani developed by him.’’

    Source:
    http://www.tmcnet.com/usubmit/2006/02/06/1347497.htm

    Posted in NISG | Leave a Comment »

    Is UNDP INDIA giving wrong information to UNDP on NISG ? Do UNDP INDIA knows that NISG formation is in itself in QUESTION ?

    Posted by nisg on July 4, 2006

    From the information we are getting from Delhi, UNDP INDIA has been convinced by Jt. Secretary of eGovernance Mr. R. Chandrshekar (now Additional Secretary) that everything ok with NISG.

    Is this TRUE ? Has he informed UNDP INDIA’s Ms. maxine Olsen about how NISG is formed ? How NISG is controlled by NASSCOM not by GoI ? NASSCOM is a PRIVATE company.

    How can UNDP invest FUNDS in a PRIVATE COMPANY for eGovernance projects of INDIA ? Is the question UNDP needs to answer.

    Did UNDP look into Company Records of NISG ? Did UNDP Look into Memorandum of Association of NISG which is on the NISG website ?  Did UNDP look into Articles of Association of NISG which is on the website of NISG ? Did they notice that this NISG was not approved by CABINET of GoI at that time UNDP FUNDS were invested in NISG ?

    There are so many questions unanswered about NISG !! It looks like NISG formation is NOT LEGAL and How can UNDP was amde to INVEST FUNDS into NISG ? Who convinced UNDP to make the INVESTMENT ? Who signed on behalf of GoI ?

    Let us get all the PAPEREWORK OPEN and TRANSPARENT on the website of NISG. Let people know about NISG and how it got formed ? and how UNDP funded NISG?

    Posted in NISG, UNDP INDIA, UNDP USA | 2 Comments »

    How can Government of INDIA mislead UDNP to make INVESTMENT in NISG when NISG was not approved by CABINET of INDIA.

    Posted by nisg on July 4, 2006

    CVC, CAG, CBI and all in Govt. of INDIA need to read all these and we all need to know what is happenning here with NISG, CEO of NISG Mr. J. Sathyanarayana, Mr. R. Chandrashekar, Sameer Sachdev, Mr. Brajesh Kumar,

    http://wordpress.com/tag/sameer-sachdev/

    EQUITY PARTICIPATION IN THE NATIONAL INSTITUTE FOR SMART GOVERNMENT “NISG” on March 24, 2005

    National institute of SMART Government “NISG” – Online Documents – Back STATUS REPORT from 2001 from Sameer Sachdev before his EMPLOYMENT with NISG.

    When the foundation is weak the building will fall. Says Sameer Sachdev on NISG, this is before EMPLOYMENT into NISG. Shows that eGovernance of INDIA will fall under NISG.1 comments

    Just for Rs. 52,000 NASSCOM to have 51% of NISG as per Sameer Sachdev, current Employee of NISG

    Sameer Sachdev about NISG before he was hired by NISG

    CEO NISG and NISG thought by hiring Sameer Sachdev and closing India-eGov no one will raise issues against Formation of NISG and it’s CORRUPT activties. It increased more !!

    Posted in Govt. of INDIA, NISG | Leave a Comment »

    How can UNDP close it’s EYES and think NISG is Govt. of INDIA ?

    Posted by nisg on July 4, 2006

    Let us hope UNDP stands for something as it says on it’s website.

    We have written so many emails letting UNDP know about NISG, CEO of NISG, Mr. R. Chandrashekar and all activities of NISG.

    UNDP has FUNDED NISG without Govt. of INDIA approval. How did UNDP do this ? Who signed the documents on behalf of Govt. of INDIA ?When was it signed ? Date and Time ?

    NISG just got CABINET APPROVAL in 2005. BUT FUNDS from UNDP was invested in NISG way before this. Who did this ?

    Did UNDP did an AUDIT of NISG for the FUNDS Invested ?

    Who is MISLEADING UNDP from Govt. of INDIA ?

    Posted in NISG, UNDP FUNDS in NISG, UNDP INDIA, UNDP USA | 3 Comments »

    About CARD pet project of CEO of NISG, Ram Info Tech promoted by CEO of NISG, why CEO of NISG is not replying to his emails, How Sameer Sachdev cheated eGovernance by joining NISG, Credentials of RamInfo and CMC,

    Posted by nisg on July 4, 2006

    I would like to inform that why responsible member from NISG/IT dept
    of Karnataka Gov is answered to any of the fellow IAS member quries if
    they are not facts.I can understand postion of a politician who doesnt
    have IT knowledge could not able to reply.Being responsible members
    who has to strive to do good in e-gov  area are  accessing mails and
    could reply to atleast one mail if they are truly IT savy and
    accounable to tax payers money.This shows either they are not
    accountable or not having knowledge in IT.I am sure you will judge
    it.I am sure that its not ego problem becuase enquirer it self is
    member elite IAS group. I got reply from Dr.Raghuvansh prasad who is
    RJD union cabinet minister through his PS on diffrent subject.I am
    sure he knows the importance rather then these Iam Always Silent
    officers who are doing business under E-Gov.

    Every person has credentials and we have to accept.How many IAS
    officers in india come open for the purpose of country.you may count
    on fingers.They only get name but will be penalised in ACR and always
    keep in loop posting.I very greatful to see person like Mr.Umashankar
    who come forward for good cause and opponenets follow Divide and Rule
    policy.Hope all concerned members should not fell in to trap.Sameer he
    is well wisher all of indians and if you think there is hidden
    intrest, Pl ensure all the people to come on common dias for open
    discussion.

    I wish to reveal that Credentials of CMS and Raminfo. What were their
    financial status before e-seva. CMS was operated in small apartment
    and hope you will check this. How Come these people compared with NIC
    and C-DAC. Why OLTP is denied to C-DAC and what credentials and
    experiance does Ram Info and CMS has which may finally ended up
    failure story.  NIC has setup in every Dist HQ but they also denied.

    If any one sees CARD project still we have to depend on agents to get
    it our work and its pet project of present CEO of NISG.Why he failed
    to bring online registration?E-gov is holistic approach and needs
    support of staff and concerned depts.Many people questioned when top
    people accepting bribes why you are curtailing their bribes.It
    requires strong will power to implement.Its unfortunate that till
    today we dont have error free data in AP which so hyped e-Gov
    state.Every new govt place PO on vendors and get back with error data
    because of corruption.I have been told to Govt to take help of
    election commission data which is latest and cost effective but
    officers wont lose their revenues.

    Posted in A Letter Three, NISG | 1 Comment »

    Mr. R. Chandrashekar Jt. Secretary eGovernance knew about NIC and NICSI. He was Chairman for both. Still why did he push to form NISG ?

    Posted by nisg on July 4, 2006

    Mr. R. Chandrashekar , Jt. Secretary for eGovernance comes from AP State to GoI.

     Mr. J. Sathynaryana also comes from AP State into NISG.

    Mr. R. Chandrshekar cleverly makes the office of NISG to be in AP State not in Delhi.

    NIC and NICSI have offices in Delhi.

    If NISG wanted to do REAL eGovernance issues, the offices of NISG would have been in Delhi. Istead of being in AP State.

    It looks like there seems to be prior understanding between these two IAS Officers from AP cadre.

    Even the FORMATION of NISG is in question now, by looking at all records available to all of us.

    Posted in NISG | 1 Comment »

    INDIA has INVESTED in NIC since 1976 – Why NISG was formed ? Who’s Idea was that to form NISG ?

    Posted by nisg on July 3, 2006

    Date: Sat, 26 Mar 2005 17:20:10 -0800 (PST)
    From: “Venkatappa Kumaraswamy” <vmkumaraswamy@yahoo.com

    Subject: INDIA has INVESTED in NIC since 1976 – WHY it has changed now ? WHY do we need NISG ? WHEN we have NIC ? Take a deep look at the things in this email !!
    To: minister@mit.gov.in, mos@mit.gov.in, secretary@mit.gov.in, srinath@mit.gov.in, rgilani@mit.gov.in, dg@nic.in, lalitha@hub.nic.in, kashinath@hub.nic.in, pspillai@hub.nic.in, cm@karnataka.gov.in, cm@kar.nic.in
    CC: prlsecy_it&c@ap.gov.in, ps_secyit@ap.gov.in, jatishmohanty@hotmail.com, psecy_it@assam.nic.in, secyit@arun.nic.in, snt-bih@bih.nic.in, vivekdhand@cg.nic.in, vmadam@nic.in, secdst@gujarat.gov.in, cit@hry.nic.in, itsecy@hp.nic.in, dit@hp.nic.in, mcit@jk.nic.in, rakeshgupta@jk.nic.in, guptrakesh@hotmail.com, sec_it@jhr.nic.in, secy@it.kerala.gov.in, vijaypatidar@mp.nic.in, sec_it@maharashtra.gov.in, secy-it@man.nic.in, wmsp@shillong.meg.nic.intipathyak@yahoo.com, md@punjabinfotech.org, nskalsi@punjabmail.gov.in, dit@punjabmail.gov.in, damanjaspal@glide.net.in, govindmohan@nic.in, mgkiran@hub.nic.in, secyit@tn.nic.in, secyind@trp.nic.in, lokranjan@rediffmail.com, secy_it@ua.nic.in, amrsinha@gmail.com, gautama@itwb.org, secit@wb.gov.in, ssit@wb.gov.in, reliefcr@and.nic.in, fs@chdut.nic.ingyanendrasri@yahoo.com, silvassa@guj.nic.in, secyit@nic.in, lk_coll@hub.nic.in, sandeepkmr@hotmail.com, ceo@pondy.pon.nic.in,  “V M Kumaraswamy” <ellakannada@yahoo.com>,  uskannada@yahoo.com, “V M Kumar” <novamed@aol.com>, vmkumaraswamy@yahoo.com, “Secretary E-Governance DPAR-AR” <secyegov-dpar@karnataka.gov.in>, “Chief Secretary” <cs@karnataka.gov.in>, itsec@bangaloreit.com, “Additional Chief Secretary & Development Commissioner” <devcom@karnataka.gov.in>, “Principal Secretary Finance” <prs-fd@karnataka.gov.in>, “Secretary Budget” <secybud-fd@karnataka.gov.in>, “Secretary Finance” <secyexp-fd@karnataka.gov.in>, hcom@vsb.kar.nic.in, “Principal Secretary Infrastructure” <prs-infra@karnataka.gov.in>, “Principal Secretary Home” <prs-home@karnataka.gov.in>, “Principal Secretary Education-Higher” <prshigh-edu@karnataka.gov.in>

    Dear ALL,

    IS the country’s e-Governance going in the right direction ? By looking what is happenning it is not !!! You all can look at and read what is happenning.

    Our Hon’ble President has made so many statements about OS and SOURCE CODE, It looks like NISG does not get it. Why do we need an agency like that in INDIA to run our e-Governance ? OPEN SOURCE should be developed in INDIA along with what is happenning now. Let the best system survive in INDIA which gives more VALUE for our MONEY.

    Also another thing is we have sold our EDUCATION System to a SINGLE VENDOR. IS this right to do ? Our culture goes back to so many years. This MNC does not know anything about this. Now this MNC has written CURRICULUM for PRIMARY, SECONDARY and HIGH SCHOOL. This is bad precedence for our country. This should be stopped now.

    e-governance in India so far means bill collection.  e-seva does not have any proper e-gov foundation. The bill collection system is meant for misleading the nation and probably to make a commission out of the system. Governments all over the country have been issuing marketing rights (bill collection rights) to one individual company!

    This is not good for the country.

    A time will come when people would realise the actual extent of damage AP had done to the nation through its e-seva project. Until that time India would continue to watch and officers and politicians would get a cut / commission from each such deal, may be even beyond their
    retirement period.

    The e-seva system had created a dangerously wrong precedent whereby the Government agencies and government employees have been kept out while the private partner does the bill collection alone, calling it citizen interface. This is like entrusting the exclusive marketing
    rights of a government to a private company which is legally wrong too.

    This has to be changed to process driven automation driven e-gov.

    Singapore is there as a live example.  But people prefer to look at AP’s e-seva which is a bill collection mechanism only. Please visit www.esevaonline.com  to understand this.

    Now this virus is spreading to Karnataka, Maharashtra, Rajastan and other places too.

    We have the best IT companies in the world and also the best IT manpower in the world. The Governments should engage these IT companies to develop process automation based packages and maintain them on a long term basis.

    WHY NISG has been entrusted with entire e-Governance of INDIA and States ? WHEN we have NIC and C-DAC is question ?

    The person who thought of NISG must be the one who is pushing this BILL COLLECTION of e-Seva  as e-Governance.

    WHEN we have all these things in NIC. INDIA has come along way by working with NIC. Why all of a sudden NIC is being sidelined ? WHO IS DOING THIS ?

    INDIA still has one more agency C-DAC – We need to look into this.
    C-DAC can also come under NIC ?

    NIC has EXPERIENCE !!!  There is tra ck record.
    NIC never drove the country to a monopoly vendor.

    NISG is leadng the country in wrong path in e-Governance. Citizens of
    India are noticing it what is happenning !!!
    NISG is promoting BILL COLLECTION as e-Governance.
    NISG is driving the country into MONOPOLY in e-Governance

    NISG should come under NIC.  NISG should be dissolved !!!!

    This should be done effective immediately !!!

    LOOK at the following information about NIC !! 

    I do not work for NIC and I do not have any deals with NIC ! like…?

    National Informatics Centre
    Department of Information Technology
    Ministry of Communications and Information Technology
    A-Block, CGO Complex, Lodhi Road, New Delhi – 110 003 India
    Fax : 91-11-24362628, Email: feedback@nic.in

    ||||||||||||| Driving the next generation Government ||||||||||||

    The long-term objective of the National Informatics Centre, as approved by the Planning Commission, Ministry of Finance and the Electronics Commission, is ‘to establish the feasibility of a system for the provision of detailed information to government ministries and agencies to assist them in making decisions relating to the country’s economic and social development planning and programme implementation’. (Annual Report of the Department of Electronics, Government of India, 1977-’78,p172.)NIC was set up with the objective to promote economic, social, scientific and technological activities, and also for macro-economic adjustment programme of the Government, through the applications of IT.

    Starting as a small programme under an external stimulus by an UNDP project in early 1970s, NIC started functioning in 1977 and since then it has grown incrementally and later exponentially as one of India’s major S&T Organisations promoting Informatics-led Development, which has helped to usher in the required transformation to cope with the trends in the new millennium.

    NIC has played an important role of an active catalyst and facilitator in informatics development programme in Governments at the national, state and district levels, during the last 26 years which made them take policy decisions to create knowledge societies – societies that can exploit knowledge to derive competitive advantage using the opportunities provided by digital technology. NIC has been instrumental in adopting Information Technology and Communication Technology to reach out into India i.e. by implementing IT applications in Social and Public Administrations.

     

    The organizational set up of NIC encompasses its Headquarters at New Delhi, State Units in all the 28 State capitals and 7 Union Territory Headquarters and District centres in almost all the Districts of India. The Organization employs a large pool of efficient technical manpower.

    At the NIC Headquarters, a large number of Application Divisions exist which provide total Informatics Support to the Ministries and Departments of the Central Government. NIC computer cells are located in almost all the Ministry Bhawans of the Central Government and Apex Offices including the Prime Minister’s Office, the Rashtrapati Bhawan and the Parliament House.

    NIC Headquarters is based in New Delhi. At NIC Headquarters, a large number of Application Divisions exist which provide total Informatics Support to the Ministries and Departments of the Central Government. NIC computer cells are located in almost all the Ministry Bhawans of the Central Government and Apex Offices including the Prime Minister’s Office, the Rashtrapati Bhawan and the Parliament House. Apart from this, NIC has various Resource Divisions at the Headquarters which specialize into different areas of IT and facilitate the Application Divisions as well as other NIC Centres in providing state-of-the-art services to the Govt.

    Technical Applications Divisions/Cells, NIC HQ

    (for contact details, please click here)

    1.      Accounts Informatics Division
    2.      Agricultural Infomatics Division
    3.      Analytics & Modelling Division
    4.      Audit Information Division
    5.      Bibliographic Informatics Division
    6.      Billing Division, Revenue and Receipt Section
    7.      Biotechnology Informatics Division
    8.     Cabinet Secretariat Cell
    9.     Computer Aided Design (CAD) Group
    10.  Computer Aided Paperless Examination System      (CAPES) Division
    11.  Central Pension Accounting Office
    12.  Certifying Authority
    13.  Civil Aviation Information Division
    14.  Commerce Informatics Division
    15.  Communication Information System Division
    16.  Communication Software Group
    17.  Community Information Centre Project
    18.  Cooperatives Informatics Division
    19.  Court Information System (COURTIS) Division
    20. Computerised Rural Information Systems Project      (CRISP) Division
    21.   Culture Informatics Division
    22.  Customs Division
    23.  Cyber Security Group
    24.  DDWS Computer Cell, Rural Development Informatics       Systems Division
    25.  Department of Official Language
    26. Disinvestment Informatics System Division (DISD)
    27.  DISNIC Programmme Division
    28.  DIT Support Division     
    29.  EDI Application Unit
    30.  Education Information Division
    31.  e-Governance Division
    32.  Electronic Data Interchange Co-ordination Division
    33.  Energy Information Systems Division
    34.  Engineering Support Group
    35.  Environment & Forest Information Division
    36.  External Affairs Informatics Division
    37.  Finance Information Division
    38.  Financial Sector Informatics Division
    39.  Fiscal and Financial Resources Information Group
    40.  Food & Consumer Affairs Infosys Division
    41.  Food Processing Informatics Systems Division
    42.  Health & FW Informatics Division (HID)
    43.  Human Resource Development Division
    44.  Information & Broadcasting Informatics Division
    45.  Industry Information Systems Division
    46.  Information Technology Hardware Development      Division
    47.  Infrastructure Group
    48.  Integrated Business Information Systems Division
    49.  Intellectual Property & Know How Informatics Division
    50.  Labour Information System Division
    51.  Land Records Information Systems Division
    52.  Law & Justice Division
    53.  Market Informatics Division
    54.  Ministry of Defence
    55.  Ministry of Home Affairs Information Systems Division
    56.  MPI Informatics Division
    57.  Ministry of Rural Development Project Cell
    58.  Natural Hazards Management Information System      Division
    59.  Network Customer Support Divison
    60.  Network Infrastructure Systems Group
    61.  National Human Rights Commission Division
    62.  Parliament Informatics Division
    63.  Personnel & Public Grievances Informatics Division
    64.  Planning Commission Informatics Division
    65.  Press Inforamtics Bureau
    66.  Prime Minister’s Office
    67.  Remote Sensing & GIS Division
    68.  RENNIC / Internet Division
    69.  Satellite Communications Division
    70.  Science & Technology Division
    71.  Socio_Cultural Informatics Division
    72.  Surface Transport Informatics Division
    73.  System Operation & Management Informatics Division
    74.  Systems Maintenance Division
    75.  Systems Software Division
    76.  Teleinformatics Development Promotion Programme
    77.  Textile Informatics Division
    78.  Training Division
    79.  Transport & Highway Informatics Division
    80.   Urban Development and CPWD Informatics Division
    81.  Utility Mapping Division
    82.  Video Conferencing & MEF Division
    83.   Vigilance Information Division
    84.  Water Resources Informatics Division
    85.  Web Services & Multimedia Applications Division
    86.  Wireless Terrestrial Communication Division
    87.  Women & Child Development Info System Division

    (for contact details, please click here)

    NIC has conceptualised, developed and implemented a very large number of projects forvarious Central and State Government Ministries, Departments and Organisations. Many of these projects are continuing projects being carried out by various divisions of NIC at New Delhi Headquarters and State/District centres throughout the country.

     

    We present here some of the most noteworthy projects to offer the viewers/citizens a glimpse of the multifaceted, diverse activities of NIC, touching upon all spheres of e-governance and thereby influencing the lives of millions of citizens of India.

     

    NIC – Projects || Nationwide || – Projects || State Specific ||

    State Government Projects Implemented by NIC State/UT Units

    1. Bihar

    2. Chhatishgarh

    3. Haryana

    4. Himachal Pradesh

    5. Karnataka

    6. Maharashtra

    7. Rajasthan

    • Land Records Computerisation Project Monitoring System

    NIC  –  Products || National Level ||   Products || State Level ||

    National Level Products

    Products Developed by NIC State/ UT Units

    1.Andhra Pradesh

    2. Bihar

    3. Chhattisgarh

    4.  Delhi

    5. Haryana

    6.  Himachal Pradesh

    7. Jammu and Kashmir

    8.  Karnataka

    9.  Kerala

    10.  Madhya Pradesh

    11.  Punjab

    12.  Rajasthan

    13.  Tamil Nadu

    14.  Uttar Pradesh

    15.  West Bengal

    NIC  –  NICNET || Network Security ||

    A number of support services are being offered for achieving maximum Network Security, which are described below.

    Vulnerability Assessment Service

    Vulnerability assessment tools are used for determining existing problems or unguarded entrances in systems also called security holes. These holes may lead to potential problems . A substantial job is required to be done to find out , what kind of problems would arise if these holes were exploited .These tools may allow diagnosis of systems configurations which lead to potential problems.

    FireWall Service

    Enterprise firewalls are useful when internal systems are accessed from outside the organisation. Firewalls are a part of the security solution for an organisation, and are used for resctricting traffic according to certain parameters and policies.

    Virus scanner has been installed for scanning and removing viruses from E- mails traffic entering NICNET.

    SSL Support Services

    Support services in setting up SSL for secure communication. Test certificates are provided for Web server and client systems for setting up SSL based web communications and Web publishing from MS Frontpage.

    Incident Response Service

    NIC-CIRT assists and guides the victim of the attack in recovering from an incident via phone, email or documentation. This can involve technical assistance in the interpretation of data collected, providing contact information or relaying guidance on mitigation and recovery strategies.  It may or may not involve direct, on-site incident response actions. The NIC-CIRT may provide guidance remotely with the help of concerned System/network administrators.

    Application Security Audit services

    NIC has a host of applications deployed in various user departments. These applications may involve the collection and storage of important data over the network. The possibility of an attack on specific software applications is usually overlooked, and these may be the first to be exploited by a hacker. Such applications should thus have built-in features that take care of aspects such as Access Control, Data Integrity, Change Controls, Accountability,Service Continuity and the possibility of tracing unauthorized access to the application or the stored data. Application Security Audits on these applications can be carried out to determine such requirements.

    Security Guideline/Alert Services

    • Site security Guidelines for Individual / Internet users in the ministries / departments of the government

    • Security Guidelines for Stand-Alone Systems

    • Security Guidelines for Systems Connected to Network
    • Operational Guidelines for Public Access Servers

    ——————————

    At the State level, NICs State/UTs Units provide informatics support to their respective State Government and at the District level lie the NIC District Infomatics Offices.

    Contact Details of NICs State Units

    ————————
    Andaman & Nicobar(UT): Old DAB Building, Admin Secretariat, Port Blair-744101,
    Andaman & Nicobar, E-mail :andaman@hub.nic.in
    ——————–
    Haryana: Room No.G03, Ground Floor, New Secretariat Building, Sector-17,
    Chandigarh-160017, Haryana, E-Mail:sio@hry.nic.in
    —————————-
    Nagaland: C/O Development Commissioner, Kohima-795001, Nagaland,
    E-mail :sio-ngl@hub.nic.in
    ——————————
    Andhra Pradesh: NIC – A-Block, Govt. Offices Complex, Tank Bund Road,
    Hyderabad-500029, Andhra Pradesh, E-mail :sio@ap.nic.in
    ——————————–
    Himachal Pradesh: 6th Floor Armsdale Building, Chhota Shimla, Shimla-171002,
    Himachal Pradesh, E-mail : sio@hp.nic.in
    ——————————-
    Orissa: Unit-IV Sachivalaya Marg, Bhubaneshwar-751001, Orissa,
    E-mail :sio@ori.nic.in
    ——————————–
    Arunachal Pradesh: Block-23, Secretariat, Itanagar – 791111, Arunachal Pradesh,
    E-mail : sio-arn@hub.nic.in
    ———————————
    Jammu and Kashmir: Room No. NB-12, Mini Secretariat Bldg, Jammu-180001,
    Jammu & Kashmir, Email: sio@jk.nic.in
    ——————————–
    Pondicherry (UT): 4th Floor, Chief Secretariat, Pondicherry-605001,
    E-mail :sio@pondy.pon.nic.in
    ——————————-
    Assam: Block F, Secretariat Complex, Dispur, Guwahati-781006, Assam,
    E-mail :sio-asm@hub.nic.in
    ——————————
    Jharkhand: 104/3, Nepal House, Doranda, Ranchi – 834 002,
    Email: sio-jhr@hub.nic.in
    ——————————-
    Punjab: Room No. 109, Ground Floor, Punjab Mini Secretariat, Sector-9,
    Chandigarh-160009., Punjab, E-mail :punjab@chd.nic.in
    ——————————
    Bihar: 3rd Floor, Technology Bhawan, Beilly Road, Patna-800015, Bihar,
    E-mail :sio-.bih@hub.nic.in
    —————————–
    Karnataka: 6 & 7th Floor, Mini Tower, Dr. Ambedkar Road, Bangalore-560001,
    Karnataka, E-mail : sio@mail.kar.nic.in
    —————————-
    Rajasthan: 318, North- West Block, Govt. Secretariat, Jaipur-302005, Rajasthan,
    Email :sio@raj.nic.in
    ———————————
    Chandigarh (UT): NIC Chandigarh UT Unit, 222, 2nd floor, UT Secretariat,
    Sector 9-D, Chandigarh-160017, E-mail:sio@chdut.nic.in
    —————————–
    Kerala: ER & DC Building, Keltron House, Thiruvananthapuram -695033, Kerala,
    Email: sio@kerala.nic.in
    ———————–
    Sikkim: Tashiling Secretariate, Gangtok- 737103, Sikkim,
    E-mail : sio-sik@hub.nic.in
    —————————-
    Chhattisgarh: Room No. 238, Mantralaya (D.K.Bhawan), Raipur, Chhattisgarh,
    E-mail : sio-cg@hub.nic.in
    —————————–
    Lakshadweep (UT): Territory Unit, Union Territory of Lakshdweep Island,
    Kavaratti-682555, E-mail : sio-laks@hub.nic.in
    ————————————
    Tamil Nadu: E-2-A, Rajaji Bhavan, Besant Nagar, Chennai – 600 090, Tamil Nadu,
    E-mail : sio@tn.nic.in
    —————————
    Dadra and Nagar Haveli (UT): C/o. Collectorate Office, Silvassa, Dadra
    & Nagar Haveli, E-mail : sio-dadra@hub.nic.in
    —————————-
    Madhya Pradesh: Computer Centre, ‘C’ Wing, Basement, Vindhyachal Bhavan,
    Bhopal-462004, Madhya Pradesh, Email: sio@mp.nic.in
    ———————————
    Tripura: Treasury No. 2nd Floor, Secretariat Complex, Agartala-799001, Tripura,
    E-mail : sio-trpr@hub.nic.in
    —————————–
    Daman and Diu (UT): Secretariat, Ist Floor, Fort Area, Moti Daman-396 220,
    Daman & Diu, E-mail : daman@guj.nic.in
    ——————————
    Maharashtra: 11th Floor, New Administrative Bldg., Opp. Mantralaya,
    Madam Cama Road, Mumbai-400032, Maharastra, E-mail :siomsu@hub.nic.in
    —————————
    Uttar Pradesh: 6th Floor, Yojana Bhavan, 9 Sarojini Naidu Marg,
    Lucknow – 226001, Uttar Pradesh, E-mail : upstate@up.nic.in
    ——————————-
    Delhi : Level – 3, B-Wing, Delhi Sachivalaya, Delhi-110054,
    E-mail : skapoor@hub.nic.in
    ————————–
    Manipur: Room No 79, New Secretariat Ministers’ Block, Imphal –
    795001, Manipur,
    email address : sio-man@hub.nic.in / manipur@msu.man.nic.in
    —————————-
    Uttaranchal: NIC, State Unit Uttaranchal, C/o. District Computer Centre,
    Room No. 18, Collectorate, Dehradun -248001, Uttaranchal,
    E- mail : utrnchal@up.nic.in
    ———————–
    Goa: Paraiso de Goa, H- Block, Porvorim, Bardez – 403 521, Goa,
    Ph 0832-2415545, E-mail : sio@goa.nic.in Secretariat Hill
    ————————
    Meghalaya: Meghalaya State Unit Shillong-793001, Meghalaya,
    E-mail : sio-megh@hub.nic.in / sio@shillong.meg.nic.in
    ——————————
    West Bengal: Ground Floor, Bidyut Bhavan, D.J. Block Sector II, Salt Lake,
    Kolkata-700091, West Bengal
    E-mail :sio@wbsu.wb.nic.in
    —————————
    Gujarat: Block No. 13, Second Floor, New Sachivalaya, Gandhinagar-382010,
    Gujarat., E-mail : sio@guj.nic.in
    —————————-
    Mizoram: Secretariat Complex , Block – C, Room No. C-10, Treasury Square,
    Aizawal-796001, Mizoram., E-mail : sio-mizo@hub.nic.in
    ————————————

    At the District level, NIC District Centres provide effective informatics support to the Development, Revenue and Judiciary administration of the District.

    Please click on any of the State/UT given below to get contact information about the concerned NIC District Centres.

    http://home.nic.in/organization/andaman.htm – 2 Centers in State

    http://home.nic.in/organization/andhrapradesh.htm – 23 Centers in State

    http://home.nic.in/organization/ArunachalPradesh.htm – 14  Centers in State

    http://home.nic.in/organization/Assam.htm –   Centers in State

    http://home.nic.in/organization/Bihar.htm –   Centers in State

    http://home.nic.in/organization/Chandigarh.htm –   Centers in State

    http://home.nic.in/organization/Chhattisgarh.htm –   Centers in State

    http://home.nic.in/organization/DadraandNagarHaveli.htm –   Centers in State

    http://home.nic.in/organization/DamanandDiu.htm –   Centers in State

    http://home.nic.in/organization/Delhi.htm –   Centers in State

    http://home.nic.in/organization/goa.htm –   Centers in State

    http://home.nic.in/organization/gujrat.htm –   Centers in State

    http://home.nic.in/organization/haryana.htm –   Centers in State

    http://home.nic.in/organization/himachal.htm –   Centers in State

    http://home.nic.in/organization/jak.htm –   Centers in State

    http://home.nic.in/organization/jharkhand.htm –   Centers in State

    http://home.nic.in/organization/karnataka.htm –   Centers in State

    http://home.nic.in/organization/kerala.htm –   Centers in State

    http://home.nic.in/organization/lakshadweep.htm –   Centers in State

    http://home.nic.in/organization/madhyapradesh.htm –   Centers in State

    http://home.nic.in/organization/maharashtra.htm –   Centers in State

    http://home.nic.in/organization/Manipur.htm –   Centers in State

    http://home.nic.in/organization/Meghalaya.htm –   Centers in State

    http://home.nic.in/organization/Mizoram.htm –   Centers in State

    http://home.nic.in/organization/nagaland.htm –   Centers in State

    http://home.nic.in/organization/orissa.htm –   Centers in State

    http://home.nic.in/organization/pondicherry.htm –   Centers in State

    http://home.nic.in/organization/punjab.htm –   Centers in State

    http://home.nic.in/organization/rajasthan.htm –   Centers in State

    http://home.nic.in/organization/sikkim.htm –   Centers in State

    http://home.nic.in/organization/tamilnadu.htm –   Centers in State

    http://home.nic.in/organization/tripura.htm –   Centers in State

    http://home.nic.in/organization/uttarpradesh.htm –   Centers in State

    http://home.nic.in/organization/uttaranchal.htm –   Centers in State

    http://home.nic.in/organization/westbengal.htm –   Centers in State

    —————————————————————————————

    Offerings – NIC Knowledge Management Initiative

    We, at NIC, have long been committed to provide state-of-the-art solutions to address the Governance needs at all levels. Living up to our reputation as a premier Information Technology Organization of India, we have been offering our services to our clients for almost a quarter of a century now. Over the years we have accumulated several assets and invariably these have been identified as computers, networks and so on. What we have failed to recognize are the product gems that have been accumulating in NIC’s treasure chest. It is high time we generated true value from these gems by sharing them among our employees and divisions.

    NIC Offerings endeavours to bring to you these product gems from the treasure chest of NIC. The purpose of this web site is to assimilate and disseminate information about the various software products produced by the units of NIC. Through this effort, an attempt is being made to

    • Foster innovation in the existing product base thereby delivering improved products
    • Improve customer service by rapid customization of existing products
    • Reduce costs by eliminating the Let’s re-invent the wheel syndrome
    • Achieve improved efficiency and higher productivity We hope that the endeavour will enable us all to benefit from our collective experience and thus devise best practices for the entire organization.


    Offerings – Download Corner

    Offerings – Download Corner provides a facility to download the shareable components (softwares, domain data etc.)  to the registered users. At present the following can be downloaded 

    1. District Block Directory

    2. Offerings CD Contents

    3. CPS (Composite Payroll Software)

    4. Project Status Database (for GIS Group Only)

    5. Priasoft

    ———————————————————————————————————-

    Division-Name HOD-Name Phone (O) Phone (R) Intercom E-Mail
    Accounts Informatics Division Dr V. S. R. Krishnaiah (HOD) — TD 24617459 22460217 vsrk@hub.nic.in
    Agricultural Infomatics Division M. Moni (HOD) — DDG 24362790 22722368 4626 moni@hub.nic.in
    Analytics & Modelling Division Ravi Kant Gupta (HOD) — DDG 24362530 24672885 4475 rkg@hub.nic.in
    Audit Information Division S. C. Das Gupta (HOD) — SrTD 23236080 23744630 sdgupta@hub.nic.in
    Bibliographic Informatics Division Dr. (Mrs.) Shefali S. Dash (HOD) — SrTD 24360982 26863554 4679 dash@hub.nic.in
    Billing Division,RR Section Anand N Rao — TD 24361106 26182248 4154 narao@hub.nic.in
    Cabinet Secretariat Dr Shubhag Chand — PSA 23010978,23792252 25365410 shubhag@.nic.in
    CAD Group Dr. B. K. Gairola (HOG) — DDG 24361635 23753848 4227 bkg@hub.nic.in
    CAPES DIVISION Ms. Rama Nagpal — SrTD 24360855 27189716 4280 rama@alpha.nic.in
    Central Pension Accounting Office Ms. Amita Gupta (HOD) — SrTD 26175099 27244765 amita@hub.nic.in
    Civil Aviation Information Division Dr. Ambreesh Kumar (HOD) — SrTD 24363370 0120-2885104 4425 ambreesh@hub.nic.in
    Commerce Informatics Division T. A. Khan (HOD) — DDG 23015299 24676898 takhan@ub.delhi.nic.in
    Communication Information System Division Dr. Rakesh Gupta (HOD) — SrTD 23096022,23036569 27317761 rgupta@hub.nic.in
    Communication Software Group Ms. Anjana Choudhary (HOD) — SrTD 24363225 26871200 4202 anjana@hub.nic.in
    Computer Support Group (Maintainence) Ms Padmavathi Viswanathan — TD 24363372 26266047 padmavati@hub.nic.in
    COURTIS Division C. L. M. Reddy (HOD) — SrTD 24364292 26170675 4575 clmr@hub.nic.in
    CRISP D. C. Misra (HOD) — SrTD 24360563 24676792 4353 dcmisra@hub.nic.in
    Culture Informatics Division Pratik Shrivastava [HOD] — TD 23388601,24361296 23382004 4360 pratik@hub.nic.in
    Customs Division Dr. A S Shastry — SrTD 24366350 26110116 4300 sastry@hub.nic.in
    Cyber Security Group Ms. Anjana Choudhary — SrTD 24363225 26871200 4202 anjana@hub.nic.in
    DDWS Computer Cell, Rural Development Informatics Systems Division D. C. Misra (HOD) — SrTD 24360563 24676792 4353 dcmisra@hub.nic.in
    Defence Informatics Division Anshul Kumar Aggarwal — TD 23794706 26264904 4527 anshul@hub.nic.in
    Department of Official Language Zail Singh — SrTD 24361008 22721289 4329 zsingh@hub.nic.in
    DG Office Dr. Kashinath — SrTD 24364786 23233997 4625 kashinath@hub.nic.in
    Disinvestment Informatics System Division (DISD) Dr. (Ms.) S. S. Dash (HOD) — SrTD 24360982 26863554 4679 dash@hub.nic.in
    DISNIC Programmme Division Dr. A. Mohan (HOD) — PSA 24360975 24364625 4639 mohan@hub.nic.in
    DIT Support Division Chander Shekhar Jairath — TD 24301892, 24365405 4151 cjairath@hub.nic.in
    EDI Application Unit Nagesh Shastri (HOD) — TD 24361649 26263962 4590 nagesh@hub.nic.in
    Education Information Division Dr V.V.S.Murty — SrTD 23381570,24361296 24363215 4576 vvsm@hub.nic.in
    e-Governance Division Dr. (Ms.) Sunanda Banerjee (HOD) — SrTD 24360975 26271800 4627 sbanerjee@hub.nic.in
    Electronic Data Interchange Co-ordination Division Dr. (Ms.) Harsh Khattar — PSA 24361591 4307 harsh@hub.nic.in
    Energy Information Systems Division Dr. R. P. Saxena (HOD) — DDG 24362535 24653700 4675 rpsaxena@hub.nic.in
    Engineering Support Group B. Rajput (HOD) — TD 24363324 24678068 4529 rajput@hub.nic.in
    Environment & Forest Information Division Sanjay S. Gahlout (HOD) — SrTD 24364294 23910067 gahlout@envfor.delhi.nic.in
    External Affairs Informatics Division Dr B. N. Shetty (HOD) — SrTD 24362753 24392287 4225 shetty@cad.delhi.nic.in
    Finance Information Division Nagesh Shastri (HOD) — TD 23092318,23093005 26263962 nagesh@hub.nic.in
    Financial Sector Informatics Division O.P. Goel (HOD) — TD 24367713 26194334 4427 opgoel@hub.nic.in
    Fiscal and Financial Resources Information Group S. P Rastogi (HOG) — SrTD 24364263 24105689 4476 spr@hub.nic.in
    Food & Consumer Affairs Infosys Division Dr. Ranjna Nagpal (HOD) — TD 24392167 26961339 4350 ranjna@hub.nic.in
    Food Processing Informatics Systems Division Mrs. Alka Mishra (HOD) — TD 24368336 4640 amishra@hub.nic.in
    Health & FW Informatics Division (HID) Dr. Kashinath (HOD) — SrTD 24364786 23233997 4625 kashinath@hub.nic.in
    HRD Division Dr. Gautam Bose (HOD) — DDG 24361098 23387497 4576 bose@hub.nic.in
    I & B Informatics Division SUBODH SHUKLA — SrTD 23385256 26265327 subodh@hub.nic.in
    Industry Information Systems Division T. A. Khan (HOD) — DDG 23015299 24676898 takhan@ub.delhi.nic.in
    Information Technology Hardware Development Division Sisir Roy (HOD) — TD 24364208 23232540 4203 skr@hub.nic.in
    Infrastructure Group H. Ravindranath (HOD) — SrTD 24362631 22720195 4204 hrn@hub.nic.in
    Integrated Business Information Systems Division Rajiv P Saxena (HOD) — SrTD 24364299 26874781 4629 srajiv@nic.in
    Intellectual Property & Know How Informatics Division V. K. Bali (HOD) — TD 24363239 24604363 4479 bali@hub.nic.in
    Labour Information System Division Dr R. K. Verma — TD 24361475 25403448 4701 rverma@alpha.nic.in
    Land Records Information Systems Division Dr. D. R. Shukla (HOD) — PSA 24362093 25550078 4579 shukla@hub.nic.in
    Law & Justice Division C. L. M. Reddy (HOD) — SrTD 24364292 26170675 4575 clmr@hub.nic.in
    Market Informatics Division Kewal Krishan (HOD) — SrTD 24363622 25543426 4653 krishan@nic.in
    Ministry of Defence Dr. B K Gairola [HOG] — DDG 24361635 23753848 4227 bkg@hub.nic.in
    Ministry of Home Affairs Information Systems Division Urmila Jain (HOD) — SrTD 24368335 26017930 4678 urmila@hub.nic.in
    MPI Informatics Division R. P. Kapoor (HOD) — SrTD 23365160 27470625 rpkapoor@hub.nic.in
    MRD-Project Cell D. C. Misra (HOD) — SrTD 24360563 24676792 4353 dcmisra@hub.nic.in
    National Disaster Management Information System Division Dr. M. S. Rao (HOD) — SrTD 24360597 24363675 4281 msrao@hub.nic.in
    Network Customer Support Divison Rama Nagpal (HOD) — SrTD 24360855 27189716 4280 rama@alpha.nic.in
    Network Infrastructure Systems Group Harish C. Nautiyal (HOD) — SrTD 24364779 26881441 4275 nautiyal@hub.nic.in
    NHRC Division Rajiv P Saxena (HOD) — SrTD 24364299 26874781 4629 srajiv@nic.in
    Parliament Informatics Division N. K. Pandey [HOD] — SrTD 23793618,23034829 26106516 4777 pandey@sansad.nic.in
    Personnel & Public Grievances Informatics Division Dr Jagannath Dass (HOD) — SrTD 23092776 26261685 drjdass@hub.nic.in
    Planning Commission Informatics Division Dr. (Ms.) S S. Dash (HOD) — SrTD 24360982 26863554 4696 dash@hub.nic.in
    Press Inforamtics Bureau Subodh Shukla (HOD) — TD 23385256 24392208 subodh@hub.nic.in
    Prime Minister’s Office Rakesh K. Gupta [HOD] — TD 23034392 26868087 rakesh@alpha.nic.in
    Remote Sensing & GIS Division Dr. (Ms.) V. Sharma (HOD) — SrTD 24364348 26262654 4155 vsharma@hub.nic.in
    RENNIC / Internet Division Rama Nagpal (HOD) — SrTD 24360855 27189716 4280 rama@alpha.nic.in
    Satellite Communications Division Rama Nagpal (HOD) — SrTD 24360855 27189716 4280 rama@alpha.nic.in
    Science & Technology Division Sanjay S. Gahlout (HOD) — SrTD 24364294 23910067 4251 gahlout@envfor.delhi.nic.in
    Socio Cultural Informatics Division Dr. Gautam Bose (HOD) — DDG 24361098 23387497 4576 bose@hub.nic.in
    Surface Transport Informatics Division S. K. Sinha (HOD) — TD 24365085 23386206 4588 sksinha@hub.nic.in
    System Operation & Management Informatics Division N. Anand Rao (HOD) — TD 24361106 25599014 4154 narao@hub.nic.in
    Systems Maintenance Division B. Rajput (HOD) — TD 24360848 24678068 4529 rajput@hub.nic.in
    Systems Software Division Ramesh Singh (HOD) — TD 2436 4208 24363201 4201 rsingh@hub.nic.in
    TELEINFORMATICS DEVELOPMENT PROMOTION PROGRAMME Ms. Rama Nagpal — SrTD 24360855 27189716 4280 rama@alpha.nic.in
    Textile Informatics Division H. P. Srivastava (HOD) — SrTD 23014069 26258593 hps@ub.nic.in
    Tihar Jail Rajiv P Saxena (HOD) — SrTD 24364299 26874781 4629 srajiv@nic.in
    Training Division Dr Y. K. Sharma (HOD) — DDG 24361475 95120-2921354 4703 yks@nic.in
    Transport & Highway Informatics Division Dr J. K Ghosh (HOD) — TD 24361649 25544142 4578 jkghosh@hub.nic.in
    Twelfth Finance Commission Rajiv P Saxena (HOD) — SrTD 24364299 26874781 4629 srajiv@nic.in
    Urban Development and CPWD Informatics Division Rajiv P Saxena (HOD) — SrTD 24364299 26874781 4629 srajiv@nic.in
    Utility Mapping Division Dr. Mahesh Chandra — SrTD 24364635 22712674 4254 mchandra@alpha.nic.in
    Video Conferencing & MEF Division Rajesh Gera (HOD) — SrTD 24364821 26094590 4700 rgera@alpha.nic.in
    Vigilance Information Division Dr. (Ms) Sunanda Banerjee — SrTD 24360975 26271800 4627 sbanerjee@hub.nic.in
    Water Resources Informatics Division Dr Kishore Kumar (HOD) — TD 23710312 95120-2722363 kkumar@hub.nic.in
    Web Services & Multimedia Applications Division Ms. Neeta Verma — SrTD 24363692 26266222 4375 neeta@hub.nic.in
    Wireless Terrestrial Communication Division H. P. Sharma (HOD) — SrTD 24363389 26256631 4528 hpsharma@hub.nic.in
    Women & Child Development Info System Division O. P. Kalra (HOD) — TD 23388074 22721074 kalra@sb.nic.in

     

    —————————————————

    About Us || History ||

     

    BACKGROUNDComputers were used on a large scale for the first time during the World War II for military data processing. Its non-military uses gained momentum in the post-war period. India was one of the first countries of the world to utilise the capabiliity of computers in Education, R&D, Planning and National Dvelopment. The developments during ’50s and ’60s in terms of computer resources chronicled here would testify to this trend.

    Arrival of Computers in India

    1950 First Analog Computer at the Indian Statistical Institute (ISI), Kolkata

    Number of Computers in India as on 1 August 1974

    Year

    No. of Computers Installed

    1961

    2

    1962

    1

    1963

    2

    1964

    8

    1965

    12

    1966

    16

    1967

    22

    1968

    20

    1969

    21

    1970

    11

    1971

    33

    1972

    14

    1973

    16

    1974

    11

    1971-’74*

    28

    Total

    217

    1971-’74* – Exact year of installations not known but installed during this period.

    Source: Two Hundred and Twenty First Report of the Public Accounts Committee (1975-76) on Computerisation in Government Departments. Department of Electronics. p3,1976, Lok Sabha Secretariat, New Delhi.

    Government of India Initiatives

    After the war with China in 1962, the Governemnt of India realised the importance and felt the need of a strong indigenous electronics base for security and national development and accordingly set up the Electronics Commettee (also known as the Bhabha Committee) under the Chairmanship of the renowned nuclear scientist Dr. Homi J Bhabha. The Committee in its report in 1966 focussed on computers as tools “to the dvelopment of a new outlook and a new scientific culture” and suggested the establishment of a National Computer Centre and five regional centres.

    The Electronics Committee convened a National Conference on Electronics in 1968 wherein Dr. Vikram Sarabhai, the then Chairman of the Committee, suggested the formation of National Informatics Organisation towards fulfilling the goal of a self-reliant electronics industrey.

    Recognising the need for rapid progress in this regard, the Government of India set up a separate Department of Electronics (DOE) with effect from 26th June 1970 with Professor M.G.K. Menon as the Secretary of the Department. The department functioned directly under Prime Minister as a scientific department.

    The Government constituted the Electroncs Commission in February 1971 under the Chairmanship of Professor M.G.K. Menon.

    For policy formulation and implementation through meaningful, effective and in-depth studies in the field of electronics including computer industry, an Information, Planning and Analysis Group (IPAG) of the Electronics Commission was constituted in October 1971 with Dr. N. Seshagiri as its Director.

    The Headquarters of the Department of Electronics were at Delhi and those of the Electronics Commission at Mumbai (then Bombay). The IPAG as part of the Electronics Commission was centred at Mumbai.

    GENESIS

    The Electronics Commission and the DOE put forward a proposal to UNDP for assistance to set up a National Computer Centre in Delhi for building up national data bases, developing the methodologies for utilising these, and for defining the various options and paths in decision-making at the national level. A UNDP team visited Delhi in March 1975 to study the proposal. The UNDP agreed to fund the National Informatics Centre to the extent of US $4.4 million for the purchase of a large computer system (costing approximately US $3.3 million), other hardware, training, the services of experts, etc.

    The 1976-’77 Annual Report of the DOE noted:
    ‘In view of this, action has been taken to proceed with the preliminary work relating to the National Informatics Centre so that when UNDP financial assistance becomes available and the major hardware is commissioned (in 1978 on the basis of current information), the Centre can get on with its work on an expeditious basis. NIC is a plan project administered by the Information, Planning and Analysis Group (IPAG) of the Electronics Commission in its initial stages’.

    The Advisory Council set up for the NIC in 1976-1977 had the following composition:

    1. Prof. M. G. K. Menon, Chairman, Electronics Commission

    Chairman

    2. Shri M. Satyapal, Advisor (I&M), Planning Commission

    Member

    3. Shri C.S. Swaminathan, Controller General of Accounts, Ministry of Finance

    Member

    4. Prof. V. S. Rajamani, Professor, Indian Institute of Technology, Delhi

    Member

    5. Col. A. Balasubramanian, Officer on Special Duty, Department of Electronics

    Member

    6. Dr. N. Seshagiri, Director (IPAG) and Executive Director (Protem), NIC

    Member

    ——————————————————————————————————–

    Solving all problems of e-Governance at one step is impossible, but there should a plan for future to address these issues. We need to have  e-governance Staregy, Mission and Vision. IF you all look at NIC has a TRACK record and it has what INDIA needs to get done.

    We should plan for the development of the state and do not align with the SINGLE Vendor driven approaches like e-Seva. It is spreading like CANCER. This alignment binds us on technology, cost and proprietory solutions which in the long run will damage the system Usability, Scalability and Expandability.

    e-Seva of AP is merely a web enablement and is being promoted by few people in NISG for it to becoming citizen’s friendly systems without back-end integration of applications run by different functionaries within and outside the departments. We all need to take this into consideration and act upon this.We need to learn from the pitfalls of the system and try to improvise the processes, security, integrity and accessability and accoutability issues.

    We all need to think on having all these systems on OPEN SOURCE. That is the future. We need to spend our money in the right places and right TECHNOLOGY.

    Systems we develop under OPEN SOURCE should be scalable and meet the demand of Security, Integrity and Accountability and Transperancy in operations as per the needs of the application and the environment. The systems are to be interoperable.

    I hope this will give some kind of an URGENCY to concerned people at all levels to look into and see what is happenning in e-Governance of INDIA and different STATES and recomend to make changes in e-Governance methods.

    If any questions, write an email letter. You will get answer.

    NOT LIKE OUR BUREAUCRATS do by not answering their email letters.

    Thanks
    Sincerely

    Venkatappa Marappanaplaya Kumaraswamy
    Venkat Kumaraswamy
    V. M. Kumaraswamy

    Posted in NISG | 8 Comments »